From receipt of your order, we aim to have all orders dispatched within three to four working days and for all mainland UK orders use Parcel Force 24. We make every effort to deliver goods within the estimated time however delays are occasionally inevitable and we will not be liable for any loss caused to you by late delivery. If the rare circumstance arises whereby we are unable to deliver within seven working days (weekdays from Monday to Friday excluding public holidays) and cannot agree another time with you, you will be offered the opportunity to cancel your order and get a full refund.
For all delivery charges quoted online, Huntsman Ltd reserves the right to change delivery charges once all boxes have been packed. Huntsman Ltd will do what is possible within reasonable efforts to minimise volumetric weight before shipment.
If for any reason the seller has been unable to deliver the goods on time because the buyer has not provided appropriate instruction, documents, licences or authorisations, the risk in the goods will pass to the buyer. This includes for loss or damage caused by the Company’s negligence; the goods will be deemed to have been delivered; and the Seller may store the goods until delivery whereupon the Buyer will be liable for all related costs and expenses (including without limitation storage and insurance).
Huntsman Ltd will cover items damaged by the shipping carrier unless shipped using buyers own shipping account/courier or FOB dealings.